Shipping

Shipping for all items to the UK mainland is FREE OF CHARGE.

If you need delivery on a specific day, please specify on your order and we will do our best.  

Tracking will always be provided via a text message or email. If you are having a problem with your delivery, please call us on 01403 700794 and we will do our best to track down your order and get it to you as soon as possible.
  
***We recommend that you do not book any installers until you have received your goods, you have checked them and are happy with them. We cannot accept any liability for charges made for additional costs of rescheduling installers. ***

All goods are checked before they leave our premises and leave in perfect condition. Please open and check your delivery the day you receive it and notify us by email or phone of any missing items or damage to the contents immediately. 

Delays in reporting missing or damaged items may result in charges for replacement items. Thank you.

 

Shipping for all items to mainland U.K is free of charge.

 

If you are outside this area then see below or please do not hesitate to ask.

 

All items will be dispatched via Parcelforce or DPD to the specified delivery address.

 

We regret we are unable to ship Water Softener salt to any non-UK mainland or Worldwide destinations. 

BFPO addresses - we are able to ship to BFPO addresses worldwide but please call to place the order - £15.00 plus VAT

 

UK Mainland shipping is FREE - any item over 2kg to the following destinations will incur an extra charge as follows -

Highlands & Island of Scotland - £9.50 plus VAT

Isle of Wight, Isle of Man and Isles of Scilly - £13.50 plus VAT

Northern Ireland - £25.00 plus VAT

Guernsey - £16.50 (no VAT)

Jersey - £16.50 (no VAT)

PLEASE NOTE THAT WE ARE ABLE TO SHIP TO THE FOLLOWING DESTINATIONS AND THAT CUSTOMERS ARE LIABLE FOR ANY DUTIES AND VAT. 

All items to the following destinations up to 30kg, will incur the following charges -  

Balearic Islands - £47.40 (no VAT)

Belgium - £21.50 (no VAT)

Denmark - £25.50 (no VAT)

Finland - £40.50 (no VAT)

France - £32.50 (no VAT)

Germany - £21.90 (no VAT)

Greece - £64.95 (no VAT)

Italy - £32.50 (no VAT)

Luxembourg - £22.40 (no VAT)

Netherlands - £24.50 (no VAT)

Norway - £30.00 (no VAT)

Portugal - £38.50 (no VAT)


Republic of Ireland - £31.50 (no VAT)

Spain - £34.50 (no VAT)

Sweden - £41.50 (no VAT)

Turkey - £44.50 (no VAT)


USA - dependent on weight - check the 'Estimated Shipping Fee' once in your cart